Sales Force CRM

CRM Fundamentals   

1. Introduction to CRM
2. Understanding the terminologies of CRM
3. Introduction to SFDC
4. Understanding the workflow of SFDC with a real time example

SFDC Basics and Development

1. Understanding the terms in SFDC
2. Introduction to SFDC Editions
3. Creating Objects, Tabs and Apps in SFDC
4. Creating layouts and applying hierarchy
5. Creating roles and profiles
6. Creating workflow rules
7. Creating Tasks and Events
8. Understanding the SFDC admin system
9. Creating relationships between the objects

SFDC Advanced Development -

1. Invoking Apex
2. Creating Apex Classes and triggers
3. Customization using Apex programming
4. Integration to third party systems using SFDC API
5. Introduction to Visual Force
6. Creating Visual Force pages
7. Creating Packages
8. Deploying SFDC
9. Using Visual Force in a real time scenario
10. Creating Reports and Dasboards

An review of Entire SFDC with exercises
ADVANCED Training   

1. OOPS concepts – 1 class
2. Working Eclipse – 1 class
3. Data modeling and User Interface – 1 class
4. Apex features and declarations
5. Apex object types
6. Access Modifiers
7. Types of collection
8. Syntax for declaration
9. Syntax for SOQL Queries with Apex
10. DML and Limit statements
11. Apex triggers – before and after operations
12. Apex – Data import/export for bulk data write a Web service
13. Governor limits and texts
14. Handling external WSDL
15. Code custom controllers and extensions
16. Use testing, debugging, and deploying controllers capabilities
17. Learn the basics of testing controllers vs. regular Apex classes

Courses  Offerings 
      

• Android
• Cognos 8 BI
• Cognos TM 1
• Data Stage
• DB2 DBA
• Dot Net
• DAC
• Hyperion Essbase , Planning
• IBM AIX Administration
• IBM Lotus Notes (Development)
• IBM Lotus Notes Domino Server Administration
• IBM Message Broker
• IBM MQ Series
• IBM Web Sphere Application Server Administration (WAS)
• IBM WAS Portal server Development
• Informatica
• I Phone
• Java/J2EE          
• MicroSoft .NET Technologies (VB.NET, C#, ASP.NET)
• Microstrategy
• MicroSoft Business Intelligence
• MicroSoft Dynamics CRM
• OBIEE 11 g
• Oracle APPS –  HRMS
• Oracle APPS –  SCM
• Oracle APPS –  Financial
• Oracle APPS – Technical
• Oracle BI Apps  
• Oracle BI Publisher
• Oracle DBA
• Oracle Fusion SOA , B2B, 
• Oracle SQL , PL SQL
• PHP
• Perl Scripting
• SAP  SD  &  BO & ABAP
• Sales Force CRM
• SharePoint Server 2010
• Shell Scripting
• Siebel CRM , EAI, E-Scripting
• SQL Server DBA
• Springs and Hibernate
• Testing Tools  - QTP, QC, Load Runner, Selenium
• TIBCO BW, BE, CIM, TIBCO I Process
• WCF, WPF, LINQ,  AJAX, SILVER LIGHT
• Webmethods
• Webservices   , SOAP ( JAVA)      

Visit  www.futurepointtech.com for course curriculum

Drop a mail info@futurepointtech.com  we will get in touch with u